The Native M1 is a feature-rich 10-stage RO water purifier designed for urban families of 3–5 members. Its biggest selling point is the “no service for 2 years” promise backed by a 2-year unconditional warranty that even covers filters and membranes. It also comes with alkaline and copper boosters for taste and health. However, buyers should test their input water’s TDS and pressure before purchase, as actual maintenance needs depend on local water quality.
Quick Product Snapshot
| Feature | Details |
|---|---|
| Model | Native by UC M1 (RO + UV + UF + Alkaline + Copper) |
| Purification Stages | 10 |
| Tank Capacity | 8 litres (food-grade) |
| Filter Life | Claimed 24 months (Smart Rinse + multi-micron pre-filter) |
| Warranty | 2 years unconditional (includes filters & membranes) |
| Installation | Free standard installation (extras like booster pump may be chargeable) |
What Makes Native M1 Different
2-Year Service-Free Claim
Thanks to its advanced multi-micron pre-filter and Smart Rinse technology, the purifier is designed to run up to 24 months without filter changes under normal inlet conditions.Health Boosting Filters
After RO purification, the unit adds back essential minerals through an alkaline cartridge and enhances taste with a copper filter, giving water a balanced mineral profile.2-Year Warranty with Filter Coverage
Unlike most brands, Urban Company offers a 2-year unconditional warranty that includes filters, membranes, and electrical parts.
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How the Filtration Works in native M1 (10 Stages Simplified)
Sediment & Multi-Micron Pre-Filters – remove dust, sand, and large particles.
Activated Carbon – absorbs chlorine, chemicals, and bad taste.
RO Membrane (TFC type) – removes dissolved salts, heavy metals, and TDS.
Smart Rinse (RO Life Booster) – auto-flushes the membrane to extend life.
UV Disinfection – inactivates harmful microbes.
Alkaline Filter – balances pH and reintroduces minerals.
Copper Filter – infuses water with trace copper.
Post Carbon Filter – polishes taste.
Storage in 8L Food-Grade Tank – ensures safe storage.
Dispensing Nozzle – delivers purified water.
Certification Claims Explained
Some retailers list “US FDA certified 99.99% pure water.” This is misleading. What it really means is that the plastics used in the purifier comply with FDA food-grade standards, not that the purifier itself has an FDA or NSF performance certificate.
👉 Treat it as material compliance, not a performance guarantee. If you want independent proof, ask the seller for lab reports or NSF/ISO certificates.
Warranty, Installation & Service
Warranty: 2 years unconditional, covering filters, membranes, and electronics.
Installation: Free standard installation; extra hardware like a booster pump or pressure reducer may cost extra.
Service: Urban Company provides service via its app-based network in most major cities.
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Real-World Performance
Native M1 works well for municipal and tanker water up to mid-to-high TDS levels.
Taste is generally praised — alkaline + copper makes it fresher than flat RO water.
Actual filter life depends heavily on input TDS, hardness, turbidity, and iron content. Very poor water quality may require earlier servicing or pre-treatment.
User Feedback
⭐ Positive: Users like the taste, easy app-based support, and fewer service calls.
⚠️ Negative: Some report flimsy dispenser nozzles and occasional service delays.
Overall ratings across marketplaces average 4.3–4.5 stars, showing strong acceptance.
Pros & Cons
Pros ✅
Low-maintenance promise (2-year filter life).
2-year warranty including filters & membranes.
10-stage purification with alkaline + copper boosters.
Free installation in most cases.
Cons ❌
Certification wording (“FDA certified”) can confuse buyers.
Maintenance still depends on local water quality.
Some users mention build quality concerns.
Price & Where to Buy
MRP: ₹ (check Amazon, Flipkart, for deals).
Extras: Booster pump or pressure regulator may cost extra.
Who Should Buy Native M1
✔️ Families of 3–5 members who want a low-maintenance RO.
✔️ Homes using municipal + tanker water with TDS up to tested ranges.
✔️ Buyers who want alkaline and copper-enriched water.
Who Should Avoid
❌ Those requiring NSF/ANSI-certified performance reports.
❌ Homes with very low inlet water pressure (unless ready to add a booster pump).
Buying Checklist
Test your inlet water for TDS, hardness, and turbidity.
Check inlet water pressure (5–30 PSI recommended).
Ask seller for lab/test reports if you need independent proof.
Register product in the Urban Company app for warranty.
Keep purchase invoice safe.
FAQ
Q1: Does Native M1 really need no service for 2 years?
Yes, the brand claims so, but only if water quality is within tested limits.
Q2: What does “US FDA certified” mean here?
It refers to food-grade plastics, not whole-unit performance certification.
Q3: Is installation free?
Yes, standard installation is free. Extra parts like booster pumps are chargeable.
Q4: Will the alkaline and copper stages improve health?
They improve taste and add trace minerals but shouldn’t replace dietary sources.
Q5: What’s covered in warranty?
All parts including filters, RO membrane, and electronics for 2 years.
Q6: How much will service cost after 2 years?
AMC plans and filter replacement costs vary; expect lower yearly costs compared to regular RO purifiers.
Final Verdict
The Native M1 by UC is one of the best options in 2025 if you want a low-maintenance, 10-stage RO water purifier with alkaline and copper enhancement. Its 2-year warranty and long filter life make it stand out in a crowded market.
If your input water is within the recommended range, it’s a great long-term choice for urban families. Just clarify certification terms and check your inlet TDS before purchase.